COVID-19 Update

*Updated May 13, 2020

 

To our valued patients,

We hope this finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

We will be resuming regular hours on May 20th.

Infectious disease is not new to us in dentistry and has always been a top priority for our practice. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA).

Your Next Appointment

You might notice changes when it is time for your next appointment. We made these changes to help protect our patients and staff.

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office. You can also choose to fill out the screening questionnaire online before your visit.
  • Our staff will check your temperature and oxygen saturation upon your arrival. We also ask that you wear a mask or face covering when entering our office.
  • Our waiting room has been reconfigured and will no longer offer magazines and children’s books.
  • Appointments will be managed to allow for social distancing between patients. Seniors, medically fragile patients, and pregnant patients may be given priority appointment times.
  • Any required paperwork will be sent to you ahead of time via email. W also ask that if you plan to pay with a credit card, you do so over the phone when we confirm your appointment. This will reduce contact with the front desk.

Additionally, there are changes that have been made that you will not be able to see such as team meetings and retraining, a UV sanitizing station for office items, staff temperature monitoring, and an award-winning air purifier in our HVAC system.

In-Office Health Precautions

While health and safety is always the top priority for us, we’re taking even more precautions during this coronavirus pandemic.  Beyond our usual in-office health and safety procedure, we’ll be taking these additional steps:

  • No handshaking (or touching outside of what is required by the procedure)
  • We will not be accepting drinks or food from patients
  • Dental rooms are wiped down before & after each patient with disinfectant known to kill Coronavirus
  • All instruments are sterilized in an autoclave. Each batch is tested to ensure complete sterilization (this exceeds CDC recommendations)
  • Reception and bathroom are wiped down at least twice daily
  • Our hands are washed between patients with antibacterial soap

We’re also asking att patients to:

  • Report immediately if you come in contact with someone diagnosed with Coronavirus
  • Call prior to your appointment if showing any signs of sickness

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 203-377-9300.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.

 

 

If you’re not sure where to turn for Coronavirus information, be sure to visit the CDC’s page on COVID-19.

You can also follow us on Facebook where we’ll keep all our patients up-to-date.